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Shipping and Returns

Shipping Policies

We take the utmost care to make sure your order is immaculately packed and presented. Needless to say all Re Made products pass through our hands, which allows us to devote ourselves to ensuring that your order will arrive safely, timely, and smartly. Almost all our products are stowed in crush-test corrugated boxes packed with wood wool. During the business week, we ship most non-plunger orders the same day you place your order, provided your order is placed before 4pm EST. Please check the plunger section for the latest production lead time on plunger orders. Our priority is to ensure that you receive your order promptly so by all means contact us directly if you are up against a deadline.

Domestic Shipping

We offer a multitude of domestic shipping options via United Parcel Service (USP) and a growing number of options via the United States Postal Service (USPS). Shipping costs are calculated during checkout and are based on the weight, size, and destination of the order. We ship to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. We also ship to APO/FPO addresses. At this time we are unable to ship to P.O. boxes.

International Shipping

We regularly ship all over the world and offer a multitude of options via United Parcel Service (UPS) and the United States Postal Service (USPS). Note: packages that ship via USPS First Class will not have tracking information. Customs and other import duties and fees may be applied to international orders when the shipment reaches its destination. Such fees and charges are the responsibility of the recipient and vary from country to country. Contact us directly at contact@remadeco.org if your destination is not available at checkout.

Return & Exchange Policies

If you are not satisfied within the first 30 days of your purchase, simply return it to us in like-new condition and we will happily accept your return and process a refund or exchange.

The sale of all limited edition products, products that have been engraved, monogrammed, embossed, personalized (etc.), bulk orders, and edible products (salt, maple syrup, etc.) are final and non-refundable.

Products for return or exchange should be sent to the address below. Please complete the questionnaire found on the back of your original packing slip. To request a new copy of the returns and exchanges questionnaire simply email us at contact@remadeco.org.

Send returns and exchanges to:

Re Made Company
c/o Lorry Industries
5-G Engerman Ave.
Denton, MD 21629

Email us directly at contact@remadeco.org. if you have any questions on how you might best return an item to us.

Domestic Returns & Exchanges

Domestic customers are responsible for the cost of shipping returned or exchanged items to Re Made Company. Re Made Company will cover the cost of shipping an exchanged item to the customer. We recommend utilizing a shipping service with a tracking number.

International Returns & Exchanges

International customers are responsible for both incoming and outgoing shipping costs, duties, customs fees, and taxes on returned or exchanged items. We recommend utilizing a shipping service with a tracking number.