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Faultless & Faithful Enamel Cups
Simply your mess kit.
Shipping and Returns
We take the utmost care to make sure your order is immaculately packed and presented. Needless to say all Re Made products pass through our hands, which allows us to devote ourselves to ensuring that your order will arrive safely, timely, and smartly. Almost all our products are stowed in crush-test corrugated boxes packed with wood wool. During the business week, we ship most non-plunger orders the same day you place your order, provided your order is placed before 4pm EST. Please check the plunger section for the latest production lead time on plunger orders. Our priority is to ensure that you receive your order promptly so by all means contact us directly if you are up against a deadline.
We offer a multitude of domestic shipping options via United Parcel Service (USP) and a growing number of options via the United States Postal Service (USPS). Shipping costs are calculated during checkout and are based on the weight, size, and destination of the order. We ship to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. We also ship to APO/FPO addresses. At this time we are unable to ship to P.O. boxes.
We regularly ship all over the world and offer a multitude of options via United Parcel Service (UPS) and the United States Postal Service (USPS). Note: packages that ship via USPS First Class will not have tracking information. Customs and other import duties and fees may be applied to international orders when the shipment reaches its destination. Such fees and charges are the responsibility of the recipient and vary from country to country. Contact us directly at firstname.lastname@example.org if your destination is not available at checkout.
Return & Exchange Policies
If you are not satisfied within the first 30 days of your purchase, simply return it to us in like-new condition and we will happily accept your return and process a refund or exchange.
The sale of all limited edition products, products that have been engraved, monogrammed, embossed, personalized (etc.), bulk orders, and edible products (salt, maple syrup, etc.) are final and non-refundable.
Products for return or exchange should be sent to the address below. Please complete the questionnaire found on the back of your original packing slip. To request a new copy of the returns and exchanges questionnaire simply email us at email@example.com.
Send returns and exchanges to:
Re Made Company
c/o Lorry Industries
5-G Engerman Ave.
Denton, MD 21629
Email us directly at firstname.lastname@example.org. if you have any questions on how you might best return an item to us.
Domestic Returns & Exchanges
Domestic customers are responsible for the cost of shipping returned or exchanged items to Re Made Company. Re Made Company will cover the cost of shipping an exchanged item to the customer. We recommend utilizing a shipping service with a tracking number.
International Returns & Exchanges
International customers are responsible for both incoming and outgoing shipping costs, duties, customs fees, and taxes on returned or exchanged items. We recommend utilizing a shipping service with a tracking number.
/ THE RE MADE GUARANTEE
The Re Made Guarantee
Re Made Guarantee
Re Made products are built for life. We will replace or refund any purchase that doe not meet this standard.
Our Commitment to Our Customers
The purchase of our product is just the beginning of a long-lasting relationship between us and our customer. We seek to proactively educate and inspire our customers through workshops, handbooks, and online features. Be it product knowledge, or help planning your next adventure, if you need us for any reason, we urge you to reach us: 1-800-555-0199, or email@example.com.
For the all-purpose mess kit, you won’t need much more than the 20 oz. Enamel Mug: brandish it over an open fire to cook your beans, polish it off for the morning's oatmeal or cold cereal, and fill 'er back up with some hot coffee. Produced by our legendary enamelware manufacturer in the EU, the 20 oz. Enamel Mug has an interior volume scale, helpful for measuring out portions, and stays comfortable in the hand without feeling oversized. As with all our enamelware, boil water or reheat last night’s scraps by throwing the Mug directly over open flame - a quick rinse and it’s ready to go back in the pack.